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Document processes, procedures and tasks in one place so you can stay focused on growing your business.
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Process
As featured on
Customer Success Stories
SweetProcess is the only program I'd start a law firm with today.
If you have the right procedures and you combine that with the right team, there is nothing that may limit you to how far and wide that you may go.
SweetProcess is the only program I'd start a law firm with today.
If you have the right procedures and you combine that with the right team, there is nothing that may limit you to how far and wide that you may go.
Brian King
To be able to have people understand and know what they are doing ... Its a wonderful tool.
Mitch Dodd
When someone steps into a new role or we bring them into the company, its documented how to do their job.
That culture of: define it, improve it; definite it, improve it - has been really positive for us.
When someone steps into a new role or we bring them into the company, its documented how to do their job.
That culture of: define it, improve it; definite it, improve it - has been really positive for us.
Paul Sherman
SweetProcess is not only cost effective, but it gives you the ability to scale your business and grow.
It gives you the tools and resources to scale [...], and gives you the data to make data driven decisions for your company.
SweetProcess is not only cost effective, but it gives you the ability to scale your business and grow.
It gives you the tools and resources to scale [...], and gives you the data to make data driven decisions for your company.
Megan Tully
SweetProcess is basically a very standardized, online, true operational manual for any kind of a business.
Dr. Richard A Rasmussen Jr, DDS
The most mind blowing positive results are the feedback we hear from new hires that we've been training.
Alli Maris Krastel
"SweetProcess will help you upload your knowledge into your employees’ brains so they can grow your business."
How it works
Whether you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business.
Document Procedures
Empower your team with all the information they need to do their job right. By documenting repetitive tasks
in one place there's less emails and no more guesswork.
Implement Policies
SweetProcess helps you create, share and ensure correct adoption of your businesses policies. Having the
right policies in place is essential in maintaining standards and can help protect your business.
Master Processes
An organisation should always be looking to improve their processes. SweetProcess gives you the platform to
craft, collaborate and refine processes so you can continue to grow your business.
Manage Tasks
Did Matt finish the weekly email campaign? Which step is Julia up to in the client discovery process?
Stay in the know as you track latest activity or look back in the history of any task or procedure.
Public or Private Knowledge Base
Turn your existing procedures and policies into a beautiful knowledge base for your employees or clients.
Your knowledge base comes built in with search, feedback forms, tracking and more!
Whether you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business.
One plan with all the features
We don't have confusing levels of membership – being all-inclusive means every customer gets access to every feature.
Procedure
Document those step by step procedures. Get them out of your head and into the hands of your staff.
Policies
Keep your company policies alongside your procedures and processes. Directly link to policies from within procedures and processes.
Processes
Combine multiple procedures together to make an over-arching workflow.
Quizzes
Quickly assess and enhance your team's grasp of company policies, processes and procedures.
Assign and track tasks
Turn your procedures and processes into actionable tasks for your staff and teams to follow; Track as every step is checked off until completion.
Teammates and Managers
Give every teammate the ability to suggest improvements and give managers the power to approve them.
Teams
Set up teams to reflect how your company runs. Restrict procedures, processes and policy access to just those team members.
Knowledge Base
Create beautiful public or private knowledge bases from the procedures and policies you already have. Hosted on your own domain.
Automatically write documents with Artificial Intelligence
Have policies and procedures tailored specifically for your situation; You just think of the document title, AI will do the rest.
Integrate with 1000+ apps
Connect with any other app directly via our API or through Zapier.
SCIM Integration
Effortlessly manage user identities and access with our SCIM integration.
Smart record your workflows direct to procedure
Transform every click into a streamlined smart procedure with our intuitive browser plugin.
Version history
See tracked highlighted changes for every change made to every procedure, process and policy. Roll back to any version at any time.
Process maps
Beautiful diagrams will bring your procedures to life, allowing you to visually explore every decision and step like never before.
Embed files and videos
Set your procedures, processes and policies apart from the rest with files, images and videos added to any step.
Collaborate in real time
Work as a team to update procedures, complete tasks, discuss changes and submit to a manager for approval.
Data Capture
Simple to use form builder to capture information as your team is filling out a task.
Two-Factor authentication
Keep access to your account locked down with two factor authentication.
Email and phone support
Let one of our team take a guided tour through SweetProcess; Email or call us if you any help.
Single Sign On
Use your existing single sign on system (SAML or Active Directory, email us if you have another) to give your team access to SweetProcess.
Image editor
Edit images and screenshots directly from within SweetProcess to draw arrows, add text, anything!
Print documents for offline viewing
Turn your SweetProcess procedures and policies into an offline manual, we can export to both PDF and Word format.
Fair and simple pricing
We truly feel it is unfair to charge you for a person who is not using SweetProcess... we are not that type of software company. You can add as many people as you want into SweetProcess and have the peace of mind knowing that you will only be billed for people who use it.
Also if a person who was using SweetProcess becomes inactive you will receive a prorated credit to your account... It is a SweetDeal!
Ready to get started?
Join the over 40,000 companies who have said 'Yes' to SweetProcess.
$
82.50
99
/MO
for a team with up to 20 active members
(billed yearly)
+
$
4.17
5
/MO
for each additional active member
(billed yearly)
30 day money back Guarantee
Not seeing a measurable improvement to your business? We’ll refund your money, no-questions asked, and offer you a free 1-hour phone consultation to brainstorm strategies to grow your business.
Fewer than 20 employees?
Start your free trial today and access exclusive pricing designed for smaller teams.
Questions?
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How does the free trial work?
Sign up to start using SweetProcess for free for 14 days. At the end of your 14-day free trial, you can continue using SweetProcess by choosing your plan and entering your billing information. You can cancel at anytime before or after your free trial.
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Is my information secure?
Absolutely. All of your data is encrypted using the same SSL technology that banks use to protect your money online. We also encrypt the your data at rest in the database. You have complete control over who can access your procedures, processes and policies.
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I already have my SOPs documented elsewhere. Can you import them to SweetProcess?
We sure can! As an optional service, we can handle the workload of migrating all of your existing SOPs into your new SweetProcess account.
Learn more about our Migration Service. We also have a Microsoft Word import tool that you can use yourself.
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Why bill me per Active Member?
We wanted to create fair pricing. We only charge when an Active Member logs in and uses SweetProcess and refund when they become inactive (e.g. they went on holiday). You don't need to do anything to enjoy the discounted rates!
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What does Active Member mean?
An active member is a person who has used SweetProcess twice in the last 14 days.
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Do I need to install any software?
Nope. SweetProcess is completely web-based, so all of your standard operating procedures are stored in the cloud and accessible from anywhere.
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What if I have more questions?
We’re here to help! Email us anytime at support@sweetprocess.com or call our phone number +1 (800) 476-0732 to talk to us.
