By Laura Varon | 24 mins
Is your business ready to step into the spotlight? Having successfully launched two startups, Huzefa Olia understood the importance of laying a good foundation for a business. As the chief operating officer at 1Kosmos, a digital identity management company, he built an efficient team and created effective processes to solidify the organization’s operations before coming […]
By Laura Varon | 19 mins
The ability to prioritize and automate tasks helps businesses focus on their core goals for success. As the president and chief operating officer (COO) at Perfect Snacks, a food business that specializes in refrigerated protein snacks, Elizabeth Carter drives growth by aligning the organization’s operations with its most important needs to increase efficiency. Elizabeth Carter […]
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By Laura Varon | 9 mins
Sarah Brenner is the director of quality assurance at Belvidere Community Unit School District 100. Upon taking the role, Sarah had the mandate to streamline the company’s operations. Part of that mandate was to make information easily accessible to stakeholders, especially the parents and guardians of the students. For this change to happen, the organization […]
By Laura Varon | 8 mins
Branch operations manager Sarah Beach and certified financial planner Elian Levatino are part of the leadership team at Benchmark Wealth Management, a financial advising firm. With a strong team of financial experts, the organization was growing at lightning speed using a team-based approach to financial planning. But there was a missing piece in its operations […]
By Laura Varon | 28 mins
Ineffective communication ruins business operations as team members will hardly be on the same page. In charge of the operations at Vendata Biosciences, a biotech company, Dan Couto got a hold of the many moving pieces by cultivating a culture of effective communication among his team members. Dan Couto is the guest in this episode […]
By Laura Varon | 17 mins
What are the most important things to customers? Answering this question effectively is the best way to provide customer satisfaction. As general manager and chief operating officer at Uncommon Goods, Brian O’Connor built a customer-centric system to drive growth. He’s constantly implementing new strategies to improve their operations and deliver exclusive items to consumers. The […]
Employees sometimes need more than their take-home pay to go the extra mile in accomplishing organizational goals. As the chief operating officer at NinjaHoldings, a digital lending platform, Jack Snitkovsky doesn’t only streamline the organization’s operations. He also enhances employee engagement. He set up processes to reward employee performance with the right incentives. Jack Snitkovsky […]
By Laura Varon | 18 mins
The formative years of a business can either make or break it. As head of growth at LULA, Rafi Benzaquen channels his expertise in business operations to establish a strong growth framework for the early-stage intertech startup. From building an efficient team to identifying the right products, Rafi is gradually scaling up the organization. The […]
By Laura Varon | 20 mins
Managing a medical practice successfully requires a strong support system. As the chief operating officer at Associates for Women’s Medicine, Dana Karanik combines her nursing and business experience to build the ideal team and system for scaling the organization. She ensures the safety of the organization’s employees and patients, especially in the face of COVID-19. […]
By Laura Varon | 22 mins
The restaurant industry was one of the industries most impacted by the COVID-19 pandemic. As the chief operations officer at Bottleneck Management, Mark Gray was saddled with the responsibility of keeping the business intact during the pandemic. In this episode of the Process Breakdown Podcast, the host, John Corcoran, speaks to his guest Mark Gray […]