By Laura Varon | 22 mins
Momentum is the gradual build-up of a process. Momentum is important because the little things add up to big things, and build up to greater things, just as Mr. Benjamin Carlson, director of operations at Total Mechanical, explains in this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz. They talk about change, growth, […]
By Laura Varon | 25 mins
During this pandemic, working from home is what it’s all about, with companies working hard to manage and maintain a positive relationship with team members. Rachel Scava talks about the struggles and advantages that come with members working remotely with Dr. Jeremy Weisz. They also discuss tips on growing your business quicker and ways to […]
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By Laura Varon | 8 mins
The CEO of ShipCalm, Ted Fogliani, has always been process-driven. He was keen on streamlining the operations at ShipCalm when he founded the company, but all the tools he came across initially did not meet up to his standards. They fell short in one area or the other. The absence of an effective system was […]
By Laura Varon | 7 mins
Dr. Olesya Salathe and Alex Jacks run The Dentist off Main as head dentist and office manager respectively. Driven by a common goal of delivering excellent dental services to patients, they recognized the need to streamline the operations at the clinic. They started out documenting their business processes on Word documents but soon realized that […]
Stephanie Chavez was determined to enhance operations at Zen Media when she resumed her role as chief marketing officer. Having previously worked at the organization for five years, she was familiar with the territory. They had business processes to work with, but the processes were all over the place. Employees had to sort out their […]
Co-founder of Spark Marketer Carter Harkins switched careers from being a musician to a marketer when he realized that music was not going to get him all the money he wanted with the introduction of MP3. He and his business partner began to record some success in providing marketing services to chimney businesses in the […]
By Laura Varon | 36 mins
Being able to converse with members of your staff or team is the superpower every business needs. Good communication between employee-employee and employer-employee acts as a positive catalyst for your business’s growth. Healthy communications make working through difficulties, and celebrating successes, easier. That’s why in this episode of the Process Breakdown Podcast, host Dr. Jeremy […]
By Laura Varon | 42 mins
There’s nothing more precious than a good teacher, mentor, and guardian. A person who understands the ins and out of a concept or idea and helps you understand them as well. Today’s guest, James Orsini, is just that kind of mentor. In today’s episode, he tells us about his mentorship organization. He explains how his […]
Matthew Louridas—director of operations and client services at Forest Incentives—was the go-to person for all process-related issues at the company. When the organization began to expand and was faced with problems of a lack of proper documentation, it all fell back on him. The manual documentation system that the company had relied on for so […]
Florinela Serban was saddled with the responsibility of streamlining the business processes at Onogo when she transitioned from being a customer service manager to the head of operations. Having worked in the organization’s customer service department for five years, she was aware of a need to create a more solid operational structure with a workflow […]