By Roy Emmerson | 17 mins
In 2020, because of the COVID-19 pandemic around the world, many companies are forced to move employees to remote work. But not everyone was ready for such a sudden transition. Managing remote teams caused enormous difficulties for managers. How do you prepare employees to work remotely? What tools and platforms to use? How do you […]
By Jen Pieniazek | 4 mins
Remember that punk at school who was shoving the smaller kids and taking their lunch money? Turns out that juvenile bullying behavior has a grown-up workplace version, and it’s surprisingly common. According to a recent survey by MyPerfectResume of over 1,000+ Americans, a shocking 79% of working professionals have indirectly experienced or witnessed bullying at […]
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By Ashwini Dave | 7 mins
Communication is central to all human interactions, and it can make or break a business. Yet 96% of workers think the companies they deal with can improve communication and project management. It is a fact that clear and transparent communication can solve most problems in our personal and professional lives. When it comes to your […]
By Owen McGab Enaohwo | 8 mins
Introduction As president and chief executive officer at Tameer Inc., Bilal Farooq was the go-to person for all work-related questions. It did not seem like a problem initially until the questions became unending. Employees would call to inquire about the minutest detail. Keen to put an end to that cycle, he sought a system where […]
Introduction The portfolio analytics manager at Ginkgo Residential, Sarah Genay, was tasked with overseeing the documentation of business processes at the company. Their goal was to streamline their workflow and enhance employee efficiency, but there was only so much they could achieve with PDF manuals. Keeping the manuals up to date with the latest processes […]
By Owen McGab Enaohwo | 27 mins
The Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of […]
By Owen McGab Enaohwo | 42 mins
Do you think of ways to add value to your company? Have you ever thought of selling your service-based business? Or are you thinking of selling your service-based business? And most importantly, should you be thinking about selling it? If your answer is yes or no to any of the above questions, you’d be surprised […]
By Owen McGab Enaohwo | 25 mins
Processes are an important part of running a business. They help to simplify tasks, understand insights, and keep work organized. In this episode of the Process Breakdown Podcast, we interview Joe Bockerstette, a partner at Business Enterprise Mapping, an organization aimed at transforming organizations by changing how they solve problems and manage work. Joe speaks […]
By Owen McGab Enaohwo | 40 mins
In this episode of the Process Breakdown Podcast we interview Gray MacKenzie, the founder of ZenPilot, an agency that helps digital agencies find the structure and the process needed for them to operate, scale, and grow effectively. Gray shares practical insights on how you can structure your digital agency to produce results consistently, and how […]
By Owen McGab Enaohwo | 9 mins
Introduction President of Marc Nelson Oil Products, Peter Nelson, had the advantage of experience in his industry after having run his business for decades. But the absence of documented business processes, procedures, and policies created a knowledge gap among his employees and affected their performance. Peter sought the help of Adi Klevit—a business process consultant […]