By Owen McGab Enaohwo | 31 mins
Featured Bonus Content: Get The Remarkable Organizational Development Checklist for FREE! Click Here To Download It. Do your employees get distracted or lose interest in their work and leave the organization? Is leadership ignoring employee feedback? Many of the problems organizations are facing have everything to do with either people, strategies, or ineffective systems—or all […]
By Owen McGab Enaohwo | 9 mins
Sarah Brenner is the director of quality assurance at Belvidere Community Unit School District 100. Upon taking the role, Sarah had the mandate to streamline the company’s operations. Part of that mandate was to make information easily accessible to stakeholders, especially the parents and guardians of the students. For this change to happen, the organization […]
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By Owen McGab Enaohwo | 8 mins
Branch operations manager Sarah Beach and certified financial planner Elian Levatino are part of the leadership team at Benchmark Wealth Management, a financial advising firm. With a strong team of financial experts, the organization was growing at lightning speed using a team-based approach to financial planning. But there was a missing piece in its operations […]
By Owen McGab Enaohwo | 28 mins
Ineffective communication ruins business operations as team members will hardly be on the same page. In charge of the operations at Vendata Biosciences, a biotech company, Dan Couto got a hold of the many moving pieces by cultivating a culture of effective communication among his team members. Dan Couto is the guest in this episode […]
By Owen McGab Enaohwo | 17 mins
What are the most important things to customers? Answering this question effectively is the best way to provide customer satisfaction. As general manager and chief operating officer at Uncommon Goods, Brian O’Connor built a customer-centric system to drive growth. He’s constantly implementing new strategies to improve their operations and deliver exclusive items to consumers. The […]
By Owen McGab Enaohwo | 19 mins
Employees sometimes need more than their take-home pay to go the extra mile in accomplishing organizational goals. As the chief operating officer at NinjaHoldings, a digital lending platform, Jack Snitkovsky doesn’t only streamline the organization’s operations. He also enhances employee engagement. He set up processes to reward employee performance with the right incentives. Jack Snitkovsky […]
By Owen McGab Enaohwo | 18 mins
The formative years of a business can either make or break it. As head of growth at LULA, Rafi Benzaquen channels his expertise in business operations to establish a strong growth framework for the early-stage intertech startup. From building an efficient team to identifying the right products, Rafi is gradually scaling up the organization. The […]
By Owen McGab Enaohwo | 20 mins
Managing a medical practice successfully requires a strong support system. As the chief operating officer at Associates for Women’s Medicine, Dana Karanik combines her nursing and business experience to build the ideal team and system for scaling the organization. She ensures the safety of the organization’s employees and patients, especially in the face of COVID-19. […]
By Owen McGab Enaohwo | 22 mins
The restaurant industry was one of the industries most impacted by the COVID-19 pandemic. As the chief operations officer at Bottleneck Management, Mark Gray was saddled with the responsibility of keeping the business intact during the pandemic. In this episode of the Process Breakdown Podcast, the host, John Corcoran, speaks to his guest Mark Gray […]
By Owen McGab Enaohwo | 23 mins
Driven by a passion to administer care, Richard Mabe earned a nursing license and found his niche in operations while working at Waltonwood Senior Living. As regional director of operations at Waltonwood Senior Living, Richard successfully managed the communication chain at the organization during the COVID-19 pandemic. In this episode of the Process Breakdown Podcast, […]