By Alejandra Bernal Yepes | 20 mins
As the chief operating officer and founding member at Flyhomes, a real estate agency, Ryan Dibble adopts a customer-centric approach in his operations with an emphasis on effective problem-solving. Ryan is the guest in this episode of the Process Breakdown Podcast. He shares his experience with host Chad Franzen about creating an enabling business environment […]
By Alejandra Bernal Yepes | 14 mins
Gaps in an organization’s operations reflect in its sales and lead to low revenues. As the director of operations at Corvia, a payment solutions provider, Carlos Amaya streamlines the organization’s operations and offers strong support to the sales team for higher efficiency and increased revenue generation. Carlos Amaya is the guest in this episode of […]
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By Alejandra Bernal Yepes | 21 mins
Employee motivation acts as a driving force for an organization’s success. As the hospital administrator at Arkansas Children’s Northwest, AnneMarie Witecki implements processes that enhance employee motivation and measure employee performance objectively. AnneMarie Witecki is the guest in this episode of the Process Breakdown Podcast. She speaks with host Chad Franzen about strategies for employee […]
By Alejandra Bernal Yepes | 17 mins
A motivated and devoted team is the best arsenal for managing and conquering a crisis. As the chief operating officer at Rady Children’s Hospital, Dr. Nicholas Holmes manages the organization’s operations with a people-centric approach for collective success. Dr. Nicholas is the guest in this episode of the Process Breakdown Podcast. He speaks with host […]
By Laura Varon | 30 mins
Bonus Content: Download our FREE Easy Strategic Management Implementation Checklist! Click Here To Download It. You run a small business and have been yearning to pursue new opportunities. Unfortunately, you don’t have a coherent strategy or road map to follow. Without a clear vision or business objectives, proper communication, harnessing company efforts and resources, or […]
By Alejandra Bernal Yepes | 22 mins
A great customer experience builds trust and loyalty for long-term engagement. As the chief operating officer at Zenefits, a workflow software, Isaac Vaughn implemented processes to continuously improve the customer experience for maximum satisfaction. Isaac Vaughn is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen about how […]
Scaling business operations is counterproductive without the right systems and resources. The chief operating officer at ThriveDX, Rohit Sharma, adopts a systematic approach to scaling the organization’s operations effectively. Rohit Sharma is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen on the importance of automation, structuring, and […]
By Alejandra Bernal Yepes | 16 mins
Making a career shift from the public sector to the private sector, Mike McCarthy finds that trust is a constant variable for success. As the chief financial and chief operating officer at Northern Essex Community College, he creates a conducive environment and implements the right systems to earn the trust of his team members and […]
By Carlo Borja | 8 mins
As the managing director at All Residential Real Estate, Perry Beebe is committed to offering his clients the best property management services. The constant changes in the real estate industry call for regular updates to the business process. However, the paper-based checklists on the ground initially were ineffective in meeting the documentation needs. They were […]
By Carlo Borja | 24 mins
Are you confident in your team’s ability to deliver great results on the job? Empowering team members with the right knowledge and equipment enhances their competence. As the chief operating officer at Jumpstart, Jennifer Templeman engages with prospective employees right from the hiring stage to equip them with all the resources they need to be […]
By Carlo Borja | 20 mins
Onboarding new employees remotely is challenging for many organizations due to the absence of physical and in-person interactions. As the chief operating officer at Portfolio Creative, a staffing and recruiting agency, Kristen Harris breaks the barrier of non-physical interactions in the remote onboarding process by creating avenues for virtual engagement. Kristen Harris is the guest […]