By Saurabh Wani | 8 mins
Image Source: Networks Unlimited Work has never been more productive. The average American worker’s productivity grew by 253% in just seven decades! However, even today, most businesses are bogged down by inefficient processes and low productivity. Even today, You need to keep an eye on efficiency and productivity to maintain a robust and successful company. […]
By Stefan Smulders | 8 mins
Time is the most valuable asset for a business. Company owners and project managers know this better: time is the one and the only thing you can’t get back. In the digital era, immediacy commands. Clients and stakeholders want everything, and they want it now. Do you feel like you don’t have the energy and […]
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By Alejandra Bernal Yepes | 17 mins
Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the table as a senior director of operations at UDR, a real estate investment trust (REIT) company. She created a system that requires team members to be a part of the customer satisfaction […]
By Analisse Weath | 5 mins
Image Credit: Pexels Are you struggling to optimally price your product or service? Pricing is one of the most critical and challenging decisions every startup owner makes. If you charge higher than what the market is willing to pay, you can drive customers away. Meanwhile, charging too little can cast doubts on its quality, causing […]
By Sara Ferrero | 3 mins
Image Credit: revechat Sales have always been a hit-or-miss activity. Salespeople try everything from spam emails, cold phone calls, and creative sales pitch to convince you to buy their product or service. They do it to find what works and doesn’t and stick with what is effective. Robotic process automation (RPA) might change that or improve the […]
By Alejandra Bernal Yepes | 20 mins
As the chief operating officer and founding member at Flyhomes, a real estate agency, Ryan Dibble adopts a customer-centric approach in his operations with an emphasis on effective problem-solving. Ryan is the guest in this episode of the Process Breakdown Podcast. He shares his experience with host Chad Franzen about creating an enabling business environment […]
By Alejandra Bernal Yepes | 14 mins
Gaps in an organization’s operations reflect in its sales and lead to low revenues. As the director of operations at Corvia, a payment solutions provider, Carlos Amaya streamlines the organization’s operations and offers strong support to the sales team for higher efficiency and increased revenue generation. Carlos Amaya is the guest in this episode of […]
By Alejandra Bernal Yepes | 21 mins
Employee motivation acts as a driving force for an organization’s success. As the hospital administrator at Arkansas Children’s Northwest, AnneMarie Witecki implements processes that enhance employee motivation and measure employee performance objectively. AnneMarie Witecki is the guest in this episode of the Process Breakdown Podcast. She speaks with host Chad Franzen about strategies for employee […]
A motivated and devoted team is the best arsenal for managing and conquering a crisis. As the chief operating officer at Rady Children’s Hospital, Dr. Nicholas Holmes manages the organization’s operations with a people-centric approach for collective success. Dr. Nicholas is the guest in this episode of the Process Breakdown Podcast. He speaks with host […]
By Laura Varon | 30 mins
Bonus Content: Download our FREE Easy Strategic Management Implementation Checklist! Click Here To Download It. You run a small business and have been yearning to pursue new opportunities. Unfortunately, you don’t have a coherent strategy or road map to follow. Without a clear vision or business objectives, proper communication, harnessing company efforts and resources, or […]
By Alejandra Bernal Yepes | 22 mins
A great customer experience builds trust and loyalty for long-term engagement. As the chief operating officer at Zenefits, a workflow software, Isaac Vaughn implemented processes to continuously improve the customer experience for maximum satisfaction. Isaac Vaughn is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen about how […]