By Laura Varon | 30 mins
Bonus Content: Download our FREE Easy Strategic Management Implementation Checklist! Click Here To Download It. You run a small business and have been yearning to pursue new opportunities. Unfortunately, you don’t have a coherent strategy or road map to follow. Without a clear vision or business objectives, proper communication, harnessing company efforts and resources, or […]
By Alejandra Bernal Yepes | 22 mins
A great customer experience builds trust and loyalty for long-term engagement. As the chief operating officer at Zenefits, a workflow software, Isaac Vaughn implemented processes to continuously improve the customer experience for maximum satisfaction. Isaac Vaughn is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen about how […]
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By Alejandra Bernal Yepes | 20 mins
Scaling business operations is counterproductive without the right systems and resources. The chief operating officer at ThriveDX, Rohit Sharma, adopts a systematic approach to scaling the organization’s operations effectively. Rohit Sharma is the guest in this episode of the Process Breakdown Podcast. He speaks with host Chad Franzen on the importance of automation, structuring, and […]
By Alejandra Bernal Yepes | 16 mins
Making a career shift from the public sector to the private sector, Mike McCarthy finds that trust is a constant variable for success. As the chief financial and chief operating officer at Northern Essex Community College, he creates a conducive environment and implements the right systems to earn the trust of his team members and […]
By Carlo Borja | 8 mins
As the managing director at All Residential Real Estate, Perry Beebe is committed to offering his clients the best property management services. The constant changes in the real estate industry call for regular updates to the business process. However, the paper-based checklists on the ground initially were ineffective in meeting the documentation needs. They were […]
By Carlo Borja | 24 mins
Are you confident in your team’s ability to deliver great results on the job? Empowering team members with the right knowledge and equipment enhances their competence. As the chief operating officer at Jumpstart, Jennifer Templeman engages with prospective employees right from the hiring stage to equip them with all the resources they need to be […]
By Carlo Borja | 20 mins
Onboarding new employees remotely is challenging for many organizations due to the absence of physical and in-person interactions. As the chief operating officer at Portfolio Creative, a staffing and recruiting agency, Kristen Harris breaks the barrier of non-physical interactions in the remote onboarding process by creating avenues for virtual engagement. Kristen Harris is the guest […]
By Alejandra Bernal Yepes | 8 mins
As president and financial advisor at Thimbleberry Financial, Amy Walls leads a team of financial experts who help clients manage and grow their money for a purpose. Having standard processes is integral to an organization’s success. So Amy created business processes in Microsoft Word documents to enhance their operations. However, her team had difficulty accessing […]
By Alejandra Bernal Yepes | 9 mins
Manny Cosme is the president and chief executive officer of CFO Services Group, a management accounting firm. Part of his responsibilities is to help small businesses streamline their bookkeeping and accounting needs. Doing these tasks was easier in the early stage of the business. But as the company grew, capturing the nuances of each client […]
A high level of staff retention enhances an organization’s capacity to accomplish its goals. As a hospitality business consultant, Natalie DiBattista helps businesses to resolve the biggest challenge of staff retention in the industry. Natalie DiBattista is the guest in this episode of the Process Breakdown Podcast. She discusses with the host, Chad Franzen, about […]
By Carlo Borja | 21 mins
The culture of “staying in your lane” deprives people of the opportunity to reach their full potential. As a business leader, David Brownlee avoids playing it safe by charging his team members to push themselves to greater heights in their work. His leadership style of innovation yields results that were once thought to be impossible. In […]