By Laura Varon | 8 mins
Stephanie Chavez was determined to enhance operations at Zen Media when she resumed her role as chief marketing officer. Having previously worked at the organization for five years, she was familiar with the territory. They had business processes to work with, but the processes were all over the place. Employees had to sort out their […]
Co-founder of Spark Marketer Carter Harkins switched careers from being a musician to a marketer when he realized that music was not going to get him all the money he wanted with the introduction of MP3. He and his business partner began to record some success in providing marketing services to chimney businesses in the […]
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By Laura Varon | 36 mins
Being able to converse with members of your staff or team is the superpower every business needs. Good communication between employee-employee and employer-employee acts as a positive catalyst for your business’s growth. Healthy communications make working through difficulties, and celebrating successes, easier. That’s why in this episode of the Process Breakdown Podcast, host Dr. Jeremy […]
By Laura Varon | 42 mins
There’s nothing more precious than a good teacher, mentor, and guardian. A person who understands the ins and out of a concept or idea and helps you understand them as well. Today’s guest, James Orsini, is just that kind of mentor. In today’s episode, he tells us about his mentorship organization. He explains how his […]
By Carlo Borja | 8 mins
As director of operations at Forensic Analytical Consulting Services Inc., Kevin Trapp is responsible for ensuring efficiency and consistency in the organization. Maintaining consistency across the organization became a challenge as they began to expand to multiple locations. Although they had existing standard operating procedures (SOP), the SOPs fell short of streamlining their workflow. Employees […]
By Carlo Borja | 9 mins
Founder and managing lawyer at Resolute Legal David Brannen was inspired to establish his business due to an unpleasant experience he and his family had with the law when he was a child. His fisherman grandfather and other members of his family were out fishing when they sighted a boat coming in their direction. When […]
By Carlo Borja | 26 mins
In these modern times, industries and individuals are dumping old things in all aspects of life. Even little things like concert or event tickets are being modernized using wearable technology like smartwatches as digital ticket passes. François-Pierre Moffet, COO at Connect&GO, the world leader in Smart Wearable Solutions, talks about business modernization on this episode […]
As the vice president of innovation and culture at Everywhere Wireless, an internet service provider, part of Tom Vranas’s duties was to enhance their business processes. Despite having existing standard operating procedures on the ground, the need for a more effective system became imperative as the company continued to grow. More employees were hired to […]
By Laura Varon | 7 mins
Matthew Louridas—director of operations and client services at Forest Incentives—was the go-to person for all process-related issues at the company. When the organization began to expand and was faced with problems of a lack of proper documentation, it all fell back on him. The manual documentation system that the company had relied on for so […]
Florinela Serban was saddled with the responsibility of streamlining the business processes at Onogo when she transitioned from being a customer service manager to the head of operations. Having worked in the organization’s customer service department for five years, she was aware of a need to create a more solid operational structure with a workflow […]
President of Americanflat, Giorgio Piccoli, has always had a penchant for interior decoration. His inability to get affordable wall art for his apartment when he moved to New York inspired him to go into the business with a mission to provide high-quality wall art to people at affordable prices. He understood that streamlining his business […]