By Owen McGab Enaohwo | 27 mins
The Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of […]
By Owen McGab Enaohwo | 42 mins
Do you think of ways to add value to your company? Have you ever thought of selling your service-based business? Or are you thinking of selling your service-based business? And most importantly, should you be thinking about selling it? If your answer is yes or no to any of the above questions, you’d be surprised […]
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By Owen McGab Enaohwo | 25 mins
Processes are an important part of running a business. They help to simplify tasks, understand insights, and keep work organized. In this episode of the Process Breakdown Podcast, we interview Joe Bockerstette, a partner at Business Enterprise Mapping, an organization aimed at transforming organizations by changing how they solve problems and manage work. Joe speaks […]
By Owen McGab Enaohwo | 40 mins
In this episode of the Process Breakdown Podcast we interview Gray MacKenzie, the founder of ZenPilot, an agency that helps digital agencies find the structure and the process needed for them to operate, scale, and grow effectively. Gray shares practical insights on how you can structure your digital agency to produce results consistently, and how […]
By Owen McGab Enaohwo | 9 mins
Introduction President of Marc Nelson Oil Products, Peter Nelson, had the advantage of experience in his industry after having run his business for decades. But the absence of documented business processes, procedures, and policies created a knowledge gap among his employees and affected their performance. Peter sought the help of Adi Klevit—a business process consultant […]
By Elina Kukalo | 8 mins
Remote work has been on the rise throughout the last decade. According to FlexJobs and Global Workplace Analytics, the number of telecommuters in the United States has grown by 91% between 2009 and 2019. In the meantime, more and more people show interest in the remote mode of working. As the results of Buffer’s international survey with 2,471 […]
By Owen McGab Enaohwo | 11 mins
Introduction Luke Pickerill, president of MonteVista Homes, helps home buyers achieve the American dream of owning a home by building custom homes at a production home value price. Building high-quality homes to clients’ satisfaction require a high level of efficiency. However, a lack of effective business process documentation used to cause setbacks. An attempt to […]
By Owen McGab Enaohwo | 8 mins
Introduction Ben Hendershot is the Chief Operating Officer at Altvia. Working in an organization that helps private equity firms and other private market participants operationalize their software, he was no stranger to streamlining business processes. He was keen on improving his company’s business operations, but finding the right system was a bottleneck. Ben understood that […]
Introduction Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. But achieving that was difficult using manual documentation methods. There was a knowledge […]
Introduction Troy Westley is the CEO at Operoo, an organization that helps businesses, especially schools, go paperless by automating their paperwork. As a fast-growing startup, many new processes were required for new departments and team members. Troy found himself having to explain every process to every team member and that was slowing him down and […]
Introduction As Administrator/HR at Brooks Law Group, Laura Johnson was not new to business processes. The firm had quite a number of processes for rendering their services to injured and disabled people. But these processes were manually managed, and there was only so much they could do with them. Employees were not able to work […]