By Owen McGab Enaohwo | 8 mins
Introduction As president and chief executive officer at Tameer Inc., Bilal Farooq was the go-to person for all work-related questions. It did not seem like a problem initially until the questions became unending. Employees would call to inquire about the minutest detail. Keen to put an end to that cycle, he sought a system where […]
Introduction The portfolio analytics manager at Ginkgo Residential, Sarah Genay, was tasked with overseeing the documentation of business processes at the company. Their goal was to streamline their workflow and enhance employee efficiency, but there was only so much they could achieve with PDF manuals. Keeping the manuals up to date with the latest processes […]
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By Laura Varon | 29 mins
At some point in your business, you’ll have to onboard extra hands or replace an employee: contractors, freelancers, full-time staff, etc. What do you do when you’ve made a choice to hire? Do you have a process of welcoming new employees and assigning them tasks? If you don’t, or if you want to improve your […]
On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Brandon Turner, a digital operations agent who helps business teams and owners document and streamline their processes. Mr. Turner talks about the essence of process documentation as well as how it affects your time, business operations, and task delegation. He also […]
We hear all about the importance of having a business process—a valuable asset, no doubt. But should you create and have any kind of process? What should your process be based on? The work you do? Or maybe your core values? In this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features […]
By Laura Varon | 34 mins
Empathy is the tool Liz Illg uses to run her business. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, Ms. Illg talks about process development using her grounded method “the client love process,” a method that helps you build business processes based on genuine and intentional client care implemented at each […]
By Laura Varon | 24 mins
Documenting your processes is just as important as having them. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Erin Mathie, a process development and automation expert with more than seven years of experience in system development. She breaks down the significance of companies having standard operating procedures (SOPs) and […]
By Owen McGab Enaohwo | 27 mins
The Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of […]
By Owen McGab Enaohwo | 42 mins
Do you think of ways to add value to your company? Have you ever thought of selling your service-based business? Or are you thinking of selling your service-based business? And most importantly, should you be thinking about selling it? If your answer is yes or no to any of the above questions, you’d be surprised […]
By Owen McGab Enaohwo | 25 mins
Processes are an important part of running a business. They help to simplify tasks, understand insights, and keep work organized. In this episode of the Process Breakdown Podcast, we interview Joe Bockerstette, a partner at Business Enterprise Mapping, an organization aimed at transforming organizations by changing how they solve problems and manage work. Joe speaks […]
By Owen McGab Enaohwo | 40 mins
In this episode of the Process Breakdown Podcast we interview Gray MacKenzie, the founder of ZenPilot, an agency that helps digital agencies find the structure and the process needed for them to operate, scale, and grow effectively. Gray shares practical insights on how you can structure your digital agency to produce results consistently, and how […]