By Owen McGab Enaohwo | 9 mins
Introduction As director of operations at Network Doctor, Joel Mizrahi’s topmost priority was crystal clear: to give their customers peace of mind. However, achieving that was a tall order. He and his team had trouble accessing vital information needed to resolve customer support issues. So much time was wasted looking for information on how to […]
By Owen McGab Enaohwo | 11 mins
Introduction Having grown his business mostly through the acquisition of similar businesses, Zac Cullen, chief executive officer at Cullen Insurance Agency suffered huge bottlenecks due to inconsistency in operations. The employees from the acquired companies were stuck on their old ineffective processes and did not see the need for a change. The different branches of […]
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By Owen McGab Enaohwo | 8 mins
Introduction On a mission to build a household clothing brand, Jonathan Harvey, chief operating officer at Neon Buddha, realized that their success was threatened by the inadequacy of their archaic business process documentation. Rather than focusing on channeling the high-level creativity needed to excel in such a competitive industry, employees were struggling with the complex […]
By Owen McGab Enaohwo | 10 mins
Introduction With more than 20 employees working offshore, Lisa Phillips, Group General Manager at Aizer Group, understood the pitfalls of not having standard operating procedures to guide operations. Despite their zeal, there was only so much the employees could do without documents to reference. Without having Lisa around when they needed to ask questions, they […]
By Owen McGab Enaohwo | 5 mins
Summary: Neave Group Outdoor Solutions operates both in a B2C and B2B capacity and has 125 full-time employees. They create spaces for people to enjoy and entertain, use for parties, and elevate the lifestyle of their clients. For commercial clients, they offer landscape maintenance, snow removal, and holiday decorating. They also maintain the safety of […]
By Owen McGab Enaohwo | 7 mins
Summary: Business Success Consulting Group is a B2B consultancy dedicated to identifying, creating, documenting and implementing processes, procedures, and policies for companies across a variety of industries. They help clients improve profitability and efficiency, get teams on the same page, train effectively, and reduce employee turnover. Business Success Consulting Group uses SweetProcess to systemize their […]
By Owen McGab Enaohwo | 6 mins
Summary: ClickFunnels makes it simple for any entrepreneur to build their own marketing funnels in just minutes. It is primarily a B2C company with some leanings toward B2B. They have 350 full-time employees. They also help entrepreneurs set up their websites and sales funnels to generate leads and sales for their products and services. ClickFunnels […]
Summary: DFK Hirn Newey is a B2B company with 30 full-time employees in the financial and professional services space. This accounting firm is made up of consultants and business advisors who help solve the varied issues related to accounting, taxation, and information technology their customers come to them with. The company’s next big goal is […]
Summary: The Life Coach School is a B2C company with 12 full-time employees in the personal development space. They offer a monthly membership program that teaches clients how to coach themselves, manage their minds, and control their thoughts to create the results they want in their lives. They also have a coach certification program for […]
Summary: Awesome Dynamic is a B2B eCommerce consulting company with 20 full-time employees. They are an Amazon consulting agency that helps clients understand how to sell on the Amazon platform. They work with businesses of all sizes and manage their Seller Central and Vendor Central accounts as well as offer training. Awesome Dynamic chose to […]
Summary: Wistar Group is a property management company in the B2C and B2B space, dedicated to the efficient management of maintenance and work tickets. Anequim is a subsidiary of Wistar Group and is a B2B company offering back-office support for other property management companies. Combined, the two companies have 235 employees. Wistar Group is looking […]