By Carlo Borja | 19 mins
Is your organization leveraging collaboration for success? After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize the organization’s operations. He created opportunities for the partners to combine their expertise through effective collaborations toward accomplishing the organization’s goals. Brendan Farrell is the guest in this […]
By Laura Varon | 16 mins
Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Rajeev Aluru streamlines the organization’s business operations from a data-driven perspective to prevent risks and drive digital transformation. Rajeev Aluru is the guest in […]
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By Carlo Borja | 23 mins
The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining company, Brian Hood maintains operational consistency across the organization’s 21 locations. Having the entire team on one page helps them improve their services and mitigate rising […]
By Laura Varon | 25 mins
What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help his team members be more efficient at their jobs and share their opinions about their work conditions in the organization without fear of […]
By Laura Varon | 28 mins
A business built around its founder suffers sustainability and longevity issues in the founder’s absence. As the chief operating officer at ARHomes, Don Whetro had to create systems for the business to thrive after the passing of its founder, Art Rutenberg. Don Whetro is the guest in this episode of the Process Breakdown Podcast. He […]
By Laura Varon | 22 mins
Are your team members making the most of their strengths in their roles? Having worked with people for more than 20 years in his career, Luis Mar Silva understands that people are at their best when they execute roles based on their strengths. As the director of operations at Hilmar Cheese Company, a cheese production […]
By Laura Varon | 24 mins
Is your business ready to step into the spotlight? Having successfully launched two startups, Huzefa Olia understood the importance of laying a good foundation for a business. As the chief operating officer at 1Kosmos, a digital identity management company, he built an efficient team and created effective processes to solidify the organization’s operations before coming […]
By Laura Varon | 19 mins
The ability to prioritize and automate tasks helps businesses focus on their core goals for success. As the president and chief operating officer (COO) at Perfect Snacks, a food business that specializes in refrigerated protein snacks, Elizabeth Carter drives growth by aligning the organization’s operations with its most important needs to increase efficiency. Elizabeth Carter […]
Ineffective communication ruins business operations as team members will hardly be on the same page. In charge of the operations at Vendata Biosciences, a biotech company, Dan Couto got a hold of the many moving pieces by cultivating a culture of effective communication among his team members. Dan Couto is the guest in this episode […]
By Laura Varon | 17 mins
What are the most important things to customers? Answering this question effectively is the best way to provide customer satisfaction. As general manager and chief operating officer at Uncommon Goods, Brian O’Connor built a customer-centric system to drive growth. He’s constantly implementing new strategies to improve their operations and deliver exclusive items to consumers. The […]
Employees sometimes need more than their take-home pay to go the extra mile in accomplishing organizational goals. As the chief operating officer at NinjaHoldings, a digital lending platform, Jack Snitkovsky doesn’t only streamline the organization’s operations. He also enhances employee engagement. He set up processes to reward employee performance with the right incentives. Jack Snitkovsky […]