By Laura Varon | 18 mins
The formative years of a business can either make or break it. As head of growth at LULA, Rafi Benzaquen channels his expertise in business operations to establish a strong growth framework for the early-stage intertech startup. From building an efficient team to identifying the right products, Rafi is gradually scaling up the organization. The […]
By Carlo Borja | 34 mins
Does your team have the right values to successfully navigate change? Having served in the military, Dave Davies understands that there’s no limit to what a team can achieve with a positive attitude. As the chief operations officer at Force Management, he prioritized the character of potential team members over their experience when hiring for […]
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By Carlo Borja | 20 mins
Leading large and diverse teams spread across the United States is challenging. Servant leadership sets a precedent for the entire organization. As the chief operating officer at Versa Integrity Group, a fast-growing asset integrity management company, Anthony Chaney is responsible for about 1,000 employees and more than 300 customers out of 23 locations in the […]
By Carlo Borja | 30 mins
Launching new products into the market can be a challenging process, with competitors employing every marketing strategy possible to keep new entrants at bay. Carleen Pan makes complex marketing issues look easy with her problem-solving skills. Joining the team at VIDERI, she helped the organization launch new products and streamline its operations by implementing effective […]
By Carlo Borja | 38 mins
Have you empowered your team with the right tools to excel in their jobs? Adopting effective workflow tools is necessary to thrive in a competitive market. As the chief operating officer at How To MANAGE a Small Law Firm, Alejandra Leibovich was adamant about not leaving room for human errors. She leveraged her expert design […]
By Carlo Borja | 29 mins
A global economy calls for an inclusive security framework beyond the physical environments of a single workplace or nation to mitigate risks. Both physical and digital threats have continued to increase, and there is a need to develop a comprehensive security standard. From serving as a military officer to providing security detail to individuals and […]
By Laura Varon | 20 mins
Managing a medical practice successfully requires a strong support system. As the chief operating officer at Associates for Women’s Medicine, Dana Karanik combines her nursing and business experience to build the ideal team and system for scaling the organization. She ensures the safety of the organization’s employees and patients, especially in the face of COVID-19. […]
By Laura Varon | 22 mins
The restaurant industry was one of the industries most impacted by the COVID-19 pandemic. As the chief operations officer at Bottleneck Management, Mark Gray was saddled with the responsibility of keeping the business intact during the pandemic. In this episode of the Process Breakdown Podcast, the host, John Corcoran, speaks to his guest Mark Gray […]
By Laura Varon | 23 mins
Driven by a passion to administer care, Richard Mabe earned a nursing license and found his niche in operations while working at Waltonwood Senior Living. As regional director of operations at Waltonwood Senior Living, Richard successfully managed the communication chain at the organization during the COVID-19 pandemic. In this episode of the Process Breakdown Podcast, […]
By Carlo Borja | 31 mins
Starting his career as an entry-level logistics consultant in 2016, Josh Brawley has risen to the position of chief operating officer of FWF (previously Fifth Wheel Freight) through hard work and dedication. As a leader managing a diverse team, Josh understands that people are the biggest investments in an organization. FWF management emphasizes the importance […]
By Carlo Borja | 28 mins
“If it’s not broken, don’t fix it.” The ability of business leaders to question such standards in improving their systems is a gamechanger in business operations. As the director of operations and database systems at Xtime, Hanan led the organization in their migration to Amazon Web Services (AWS) cloud computing service, a major move in […]