SweetProcess Knowledge Base

    How do I add a Category to a Knowledge Base?

    Configure this setting if you want to add a category or multiple categories to your knowledge base.

    The screenshot below shows a screenshot of all the categories we have in the knowledge base we created for SweetProcess.

    1. 1

      Click on the 3-vertical-dots button to reveal a drop-down menu.

    2. 2

      Click on the "Edit" button.

    3. 3

      Click on the "Create Category" button.


    4. 4

      Enter the name of the category you want to add to your knowledge base.

    5. 5

      Click on the "checkmark" icon to save the name of the category in the knowledge base.

    If you still have a question, we’re here to help. Contact us