All clients must sign consent forms in Jane and it is the clinician’s responsibility to follow-up with clients to ensure that consent forms are completed by the client by the 1st session. If you get verbal consent and document that into the chart, the client MUST still sign the digital consent form that they are sent through Jane. 
If the client is unable to access the consent form or does not know how to complete it, you can select the “Fill Out” option in their profile, read each section to them, get their consent and sign on their behalf.