Where to Find Your ASIC Key

1. Initial Registration:
   • When a company is first registered with ASIC, the ASIC key is sent to the company’s registered office address. This is typically included in the initial registration documentation.
2. Requesting a New ASIC Key:
   • If you have lost or did not receive your ASIC key, you can request a new one through the ASIC Connect portal. Here are the steps:
     1. Log in to your ASIC Connect account.
     2. Navigate to the section for requesting an ASIC key.
     3. Provide the necessary details about your company (such as the ACN/ABN and registered office address).
     4. Submit the request, and the new ASIC key will be mailed to your registered office address.
3. Contacting ASIC Directly:
   • If you encounter issues or need further assistance, you can contact ASIC directly. They can provide guidance on how to retrieve or reset your ASIC key.

Steps to Obtain an ASIC Key:

1. Log in to ASIC Connect:
   • Visit the ASIC Connect website.
   • Log in with your credentials. If you don’t have an account, you will need to create one.
2. Link Your Business:
   • Once logged in, select the option to link your business using your ABN/ACN.
   • Follow the prompts to verify your identity and your connection to the business.
3. Request or Retrieve ASIC Key:
   • Navigate to the section where you can request an ASIC key if you don’t already have one.
   • If you already have an ASIC key but need it resent, you can request a reissue through the portal.
4. Check Your Registered Office Address:
   • Ensure that your registered office address is current, as the ASIC key will be mailed to this address.

Contact Details for ASIC:

• Phone: 1300 300 630 (within Australia) or +61 3 5177 3988 (from outside Australia)
• Email: asic.gov.au (for general inquiries)
• Mail: Send requests or correspondence to the ASIC office in your region.

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