FAQ: Invoices
We have gathered and answered general questions on invoicing.
Checklist for a properly approved invoice:
Checklist for a properly approved invoice:
- Enter the invoice number.
- Select the invoice date.
- Check the invoice specification.
- Verify that the amount is correct.
- Click Save.
- Click Print invoice to create a PDF and RTF file.
- Click Submit invoice for approval.
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1When can I issue or confirm my invoice for delivered services in limeX?In LimeX, you can confirm invoices between the 3rd and 10th of the month for projects delivered in the previous month.
If you miss this deadline, you can confirm your invoice in the next month between the 3rd and the 10th. Until then, you will not be able to see these project in the Dashboard, you can, however, check them under Orders - Job Search under the status Without invoice.- Select the project delivery time frame in limeX.
- Select project statuses you want to see. Statuses are explained here.
- Click Update search to refresh the list displayed below under Results.
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2How do I confirm the monthly invoice for the delivered services?You can confirm the monthly invoice with only a couple of clicks in the system. We have prepared simple and clear instructions that will guide you through the process.
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3Who do I contact if the invoice data is incorrect?If the data on the invoice draft does not match the POs, please contact our financial department at +386 3 490 93 10 or marija.vilc-srnovrsnik@leemeta.com.
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4Who do I contact if I have questions regarding the payment?If you need information regarding the payment, contact our financial department at +386 3 490 93 10 or marija.vilc-srnovrsnik@leemeta.com.
According to our policy, we perform payments twice a month, i.e. on the 15th and last of the month or the next working day if these dates are on a bank holiday or a weekend.
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5What payment methods do you provide?We provide the following payment methods:
- Bank/direct transfer
- PayPal
- Skrill
What you need to pay attention to with bank/direct transfer: If your bank's domicile is outside the EU, the amount will be reduced for the banking costs of EUR 10.00. There are no banking costs for banks in the EU.
There are no peculiarities regarding PayPal.
What you need to pay attention to with Skrill: The total invoice sum will be reduced by 1%.