Sending the RX

    1. 1

      Include all necessary information

      • Tooth number(s)
      • Shade
      • Material selection
        • Include a note if you would like us to choose.
        • Call if you would like help selecting the best material.
      • Notes
      • Requested return date
    2. 2

      Include all necessary scans

      • Preparation 
      • Opposing
      • Bite
      • Pre-preparation if needed to copy for fit to partial or night guard. Also useful to confirm occlusion. Check for holes and inconsistencies before submitting. 
      • Click this link to access our Critical Scan Instructions.
    3. 3

      Include any additional information

      • On multiple unit cases, specify if the units requested should be
        • single units
        • splinted together
      • If an implant is requested, include
        • system
        • connection type
        • platform size
      • Photos (for shade match, midline, lip line, occlusal plane, etc.) For shade match:
        • make sure the incisal edge of the tooth lines up with the incisal edge of the shade tab.
        • take the photo where the lighting is sufficient.
        • watch out for bad glare.
        • click this link to access our Shade Selection Guide.

    If you still have a question, we’re here to help. Contact us