Next7 IT Client Knowledge Base

    Microsoft 365 - 2 Factor Authentication Setup

    To enhance email security, a security feature called “Two Factor Authentication” will be enabled. This will help prevent unauthorized access to your e-mail account even if your password is compromised.
     
    2 Factor Authentication sends a code through text, phone call, or with a mobile app like Microsoft Authenticator when accessing email through the Microsoft website.
     
    Please follow the steps below to configure 2 Factor Authentication.  
     
    If you have any questions or need assistance, please feel free to reach out to Next7 IT by email at support@next7it.com or by calling the support line at (412) 573-9684.

    1. 1

      Go to aka.ms/mfasetup.

      On a computer, go to aka.ms/mfasetup.
    2. 2

      Enter your e-mail address then click Next

       
    3. 3

      Enter your password when prompted then click Sign In.

    4. 4

      You will be prompted to set up additional security verification.

    5. 5

      Click Set it up now

    6. 6

      Setup App on your Phone to Receive Verification Codes

      Texting to mobile number can be selected, however we recommend using the App so that you can still log in even if phone service is unavailable (including overseas). It also allows you to simply tap “Approve” on the push notification instead of having to type in a code. 

IF you decide to use Text, skip forward to step 19.
      1. Select Mobile App and click Receive notifications for verification.
      2. Click Set up
      3. You will be prompted with a QR code to scan, like the screenshot below.

    7. 7

      Using your smartphone, search for “Microsoft Authenticator” in the app store.

    8. 8

      Install and launch the smartphone app.

    9. 9

      Tap Add Account

    10. 10

      Tap Work or school account

    11. 11

      Hold camera of phone toward the screen to capture the QR code on your screen.

      1. You may need to increase the brightness of your computer screen if it cannot not read it.

    12. 12

      The smartphone app will show your account with 6 numbers cycling underneath it.

    13. 13

      Press Next on the QR Scan page on your computer.

    14. 14

      Microsoft will check activation status.

    15. 15

      Once verification is complete it will display “Mobile app has been configured for notification and verification codes.”

    16. 16

      Press Next

    17. 17

      Microsoft will send out a notification to your smartphone app.

    18. 18

      Tap Approve from the smartphone app.

    19. 19

      Enter your phone number on the next screen then press Next.

    20. 20

      You will be given an app Password.

      1. App passwords are passwords to be used in legacy applications but are generally not needed anymore.
      2. Please make a note of the password somewhere secure.
      3. Press Done once the password is documented.

    21. 21

      You will be re-directed to the portal. From here you can access Office365 web applications.

    22. 22

      To sign back

      To sign back into your webmail at any time afterward, navigate to outlook.office365.com.