Rockbot Music Service

CHOP Barbershops use Rockbot to provide a curated experience for our shop team and our clients. The Rockbot music service offers 16 million songs from a varied list of music genres. CHOP provides a music schedule for each shop with approved playlists that represent the CHOP brand. 

Team members and clients can make use of an additional Rockbot feature called, Rockbot request. Team members and clients use a mobile app to request songs from our approved playlists to hear in the shop. Additionally, CHOP barbershops provide a tablet for clients to access Rockbot request while in the shop. 

The Rockbot music service setup for CHOP consists of the following:

Playlist Mangement

All shops subscribe to a central brand schedule of playlists that include a variety of music genres, set for appropriate times during the work day, and controlled by an explicit lyrics filter. Any questions or requests in regard to the brand schedule should be sent to toby@chopbarbershop.com. 

Request Management

CHOP corporate management routinely reviews the request log for any shops with the Rockbot request feature and approves any requests that meet the explicit lyrics filter, are aligned with the CHOP brand, and are at high energy rating. 

Manager Responsibilities

Below are the list of expectations for managers regarding the Rockbot music service:
  • Ensure that the music service must be playing during business hours
  • Ensure the volume is high enough to be heard throughout the shop, but not so loud as to prevent conversation between stylist and client, or between clients. 
  • Using common sense judgement, If for any reason an inappropriate song passes through the explicit lyrics filter, thumbs down the song, skip the song, and report the song to CHOP corporate management to be banned. 
  • Ensure the Rockbot Request tablet is open and available to customers
  • Ensure that the staff understand how music supports the CHOP brand, are aware of how to use the Rockbot Manager and Rockbot Request apps, and do not abuse the Rockbot music service.