All time off requests must be submitted and approved through Gusto. Before approving a staff member's time off request, verify the following requirements are met:

• For each day off, no other barbers have previously requested the same day off. 
• Each day off requested is blocked for appointments and no appointments remain for those days. 

If either requirement is not met, deny the request in Gusto with explanation. The staff member can resubmit their request. 

If both requirements are met, approve the request in Gusto. Make additional notes of time off on any team calendar you may keep.  

Look forward two weeks in the appointment books for any scheduling issues. If found, do the following as appropriate:  

• Ask staff to cover affected shifts
• Clear all appointments that need to be rescheduled
  • First text, call, or email the client. Offer to reschedule with another stylist or move appointment to another day with the same stylist.
  • If the client does not respond after 24hrs, text the client that their appointment is being cancelled due to a scheduling conflict.
  • Lastly, cancel the appointment and ensure a notification is sent via Squire.

Review each barber's Clock In/Out times for:

• Tardiness
• Incorrect time stamps
• Missed Clock In/Out

Make note of lack of compliance. Give warning to manager for the first offense, hold paycheck for second.

Check Gusto home page for any work anniversaries or birthdays.  Alert the manager to give out eagle bucks ($25) for each one for non Legends and ($100) for Legends.