CHOP Manager Knowledge Base
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3. Shop Operations
3.7 Customer Service
3.7 Customer Service
3.7.1 The Chop Difference Presentation
3.7.2 The Chop Experience Presentation
3.7.3 The Chop Dos and Don'ts Presentation
Handling Complaints
Main Topics
1. Intro to CHOP
2. Human Resources
3. Shop Operations
4. Marketing
5. Scheduling and Time Off
6. Profitability
7. Inventory and Services Management
8. Education
9. Important Documents
How To Documents