CHOP Manager Knowledge Base
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3. Shop Operations
3. Shop Operations
3.1 Inspection Requirements and Daily Checklists
Closing Checklist Template
Opening Checklist Template
Retail Shelves Display Standards
Shop Station Standards and Requirements
3.2 Cash Management
3.3 Repair/Emergency Management
3.3.3 Internet Outage Procedure
3.3.4 Routine Shop Maintenance
Quarterly Maintenance Recommendations
3.4 Technology and Electronics
Rockbot Music Service
Shop Televisions Usage
3.5 Payroll
3.6 Virtual Assistant Phone Service
3.6.1 The Virtual Assistant Program
3.6.2 Virtual Assistant Guidelines
3.7 Customer Service
3.7.1 The Chop Difference Presentation
3.7.2 The Chop Experience Presentation
3.7.3 The Chop Dos and Don'ts Presentation
Handling Complaints
Cleanliness & Sanitation
Closing Checklist Template
Shop Technology
Shop Tools and Equipment
Main Topics
1. Intro to CHOP
2. Human Resources
3. Shop Operations
4. Marketing
5. Scheduling and Time Off
6. Profitability
7. Inventory and Services Management
8. Education
9. Important Documents
How To Documents