Deggy NXT Help Center

    How to resolve error caused by Microsoft Office update

    1. 1

      What is the issue?

      Microsoft released an update that has affected all systems which use Microsoft Access Runtime, including Deggy Control. 

      Producing the following error:



    2. 2

      What is the current solution?

      Microsoft already knows about this issue:
      "The Access product team is investigating this issue. Thank you for the report, we will update soon."
       
      For now, to solve this issue uninstall that update:
      KB5002121 and/or KB5002112

      Microsoft Community Forum Topic
    3. 3

      Steps to pause update

      • Go to Start Menu
      • Open Settings (simply type settings and the option will become available) 
      • Click Update & Security
      • Select Windows Update
      • Choose Pause Updates
      • Save/Exit 
    4. 4

      Steps to uninstall error causing Microsoft update

      • Go to Start Menu 
      • Open Settings (simply type settings and the option will become available)
      • Go to Update & Security
      • Go to Update Settings or Windows Update
      • Click on Update History (might be under Advanced Options)
      • Select Uninstall Updates
      • Select KB5002121 or KB5002112
      • Click Uninstall
      • Exit 

      Note: You may need to restart the computer