Fraud Prevention Policy

    POLICY CONTENT

    Child Care Subsidy (CCS) is intended to support families to meet the genuine cost of care provided for children.  Most schools and families adhere to their legal obligations; however, some individuals choose to engage in non-compliant, fraudulent or criminal behaviour. Family Assistance Law contains offence and civil penalty provisions for breaches of conditions of school approval. This policy is to be read in conjunction with the Fraud and/or Corruption Prevention Procedure. 
     
    NATIONAL QUALITY STANDARD (NQS) 
    QUALITY AREA 7: Governance and Leadership
    7.1Governance   Governance supports the operation of a quality school   
    7.1.2Management Systems Systems are in place to manage risk and enable the effective management and operation of a quality school   
    7.1.3Roles and responsibilities   Roles and responsibilities are clearly defined, and understood, and support effective decision-making and operation of the school.   
     RELATED LEGISLATION  
    Child Care Subsidy Secretary’s Rules 2017   Family Law Act 1975 
    A New Tax System (Family Assistance) Act 1999
    Family Assistance Law – Incorporating all related legislation for Child Care Provider Handbook in Appendix G 
    dese.gov.au/resources-child-care-provider...
     

    PURPOSE 

    Our School aims to comply with the Child Care Subsidy obligations outlined under Family Assistance Law and National Law to prevent fraud and corruption from occurring within the School. 
     

    SCOPE  

    This policy applies to families, staff, educators, management and Approved Provider of the School.  
     

    DEFINTIONS 

    Corruption and fraud can be distinguished as unethical behaviour. The following definitions are based on those contained in the Australian Standard for Fraud and Corruption Control.  
      

    CORRUPTION 

    Dishonest activity in which a director, executive, manager, employee, contractor, volunteer or work experience student acts contrary to the interests of the school and abuses his/her position of trust in order to achieve some personal gain or advantage for him or herself or for another person or entity. 
     

    FRAUD 

    An intentional act by one or more individuals involved in deception to obtain an unjust or illegal advantage.  
     

    IMPLEMENTATION 

    Our School is approved to administer Child Care Subsidy (CCS) on behalf of eligible families. We take compliance with the law seriously and aim to meet the required conditions for continued approval to administer child care funding. We will work in collaboration with staff and educators to maintain compliance with our legal obligations and conditions for continued approval.  

    Management will:
    • ensure there is an effective fraud and corruption risk management procedure   
    • ensure a clear understanding of the ramifications for fraudulent activity  
    • reinforce the commitment shared with the Department of Education, Skills and Employment to adhere to the Child Care Subsidy requirements 
    • ensure the appropriate administration of CCS 
    • provide parents with a Statement of Entitlement for CCS each fortnight including details for the sessions of care provided and the resulting fee reduction amounts 
    • articulate clear standards and procedures to encourage the prevention of fraud and corruption within the School  
    • provide regular training to staff and educators to assist in the identification of fraud and corruption  
    • reinforce the requirements for all employees to refrain from corrupt and fraudulent conduct  
    • at all times act honestly with integrity  
    • report any individual or school that is not operating in a law-abiding way  
    • adhere to the correct procedure to ensure that all suspected fraudulent and corrupt activity is handled appropriately  
    • ensure staff and educators are not placed in a potentially difficult or compromising position 
    • provide notification to the Department of Education, Skills and Employment within seven days that  
      • information in an enrolment notice has become incorrect, or 
      • information has become available that should have been included in the enrolment notice
    •  ensure variations to a Complying Written Arrangement (CWA) are in writing if that information becomes incorrect 
    • ensure the Department of Education, Skills and Employment is notified within the correct time frames when an enrolment for care at the School ends.
     Families will: 
    • provide accurate documentation about their child upon enrolment at the School including: 
      • birth certificate 
      • current immunisation statement from the Australian Immunisation Register 
      • details of any court orders, parenting orders or parenting plans  
    • not provide false or misleading information related to claiming Additional Child Care Subsidy through Centrelink 
    • inform Centrelink of any changes to their or their partner’s personal circumstances and check their information is up to date 
    • check their Statement of Entitlement provided by the School to ensure correct information has been submitted on the sessions of care provided for their child, absence days, fees charged and how their CCS has offset those charges 
    • ensure invoices and receipts issued by the School for payment of fees are correct 
    • check their notice of determinations of entitlement each quarter as provided by Centrelink
     

    FRAUD PREVENTION AND DETECTION IN RELATION TO CCS DATA  

    The School Director will ensure all employees who administer CCS as a fee reduction to families are aware of Fraud Prevention strategies as outlined in the Fraud Prevention and Corruption Procedure.  Our School accepts the legal responsibilities associated with claiming Child Care Subsidy within the Family Assistance Law.    
     
    An internal audit regarding CCS payments will be completed by the Approved Provider/ Chief Finance Officer each month to ensure payments received by the Australian Government recorded in the school bank account reconciles with the payments recorded in the CCS Software system.   
    Any Fraudulent activity relating to CCS is to be reported to the Approved Provider or directly to CCS via the CCS Tip-Off Line. The Fraud Prevention and Corruption Procedure outlines the details required when submitting concerns around the fraudulent use of CCS payments within our school.  Our School will follow the guidelines within the CCS handbook to ensure compliance of CCS payments and to ensure funding is processed and administered correctly. 
     

    INTERNAL CONTROLS TO PREVENT FRAUD

    Our School will use [name of CCS software] to ensure compliance of CCS payments to families. 
    CCS Software will be monitored by the Approved Provider to ensure data integrity and security is maintained by all staff who process CCS payments to families.  The CCS Compliance checklist will be completed each month by the Approved Provider together with staff who use the CCS software to administer CCS payments to families.  The CCS Compliance Checklist is an internal check used as a tool to identify incorrect data submissions and facilitate fraud prevention and detection within our School.   
     
    The following data will be checked to monitor for any anomalies when applying CCS as a fee reduction to families (as per CCS Compliance Checklist): 
     
    ENROLMENTS
    All children have a completed enrolment form 
    An appropriate enrolment type is created for each enrolment 
    A Complying Written Agreement (CWA) has been signed by the family for each child claiming CCS.   
    The CWA states whether the enrolment pattern is Routine, Casual or Routine and Casual 
    An updated CWA is signed when changes have been made to fees or days of attendance 
    CWA has been documented in the child’s enrolment file (either in hard copy or electronic form) 
    Enrolment notices have been submitted within 7 days of the child starting care 
    Enrolment end dates are submitted when a child ends care 
    A review of Enrolment Status has been conducted for each CWA enrolment and discussions held with families if applicable 
     
    ATTENDANCES
    Sessions (Attendances) have been submitted within 14 days 
    Any adjustments regarding variation or withdrawal of attendances are completed within 28 days   
    A reason for any resubmits submitted after 28 days has been provided 
    Actual times of attendance has been submitted for each attendance   
    Preschool Hours have been submitted for children attending a preschool program 
    Additional absences which met the criteria have been submitted and evidence held on file   
    Vacancies are submitted by 8pm Friday for the following week 
    Attendance records report care provided where the family incurred a genuine fee liability 
    Session reports submitted to CCS are cross referenced to attendance records 

    CCS PAYMENTS
    Any discounts have been applied to full fees before CCS has been calculated   
    Any 3rd Party Payment agreements have been arranged between the relevant 3rd Party and have been invoiced accordingly 
    ISS Claims have been submitted within 60 days 
    CCS Payments have been cross referenced to CCS Software and/or PEP remittance reports   
    Invoices have been emailed directly to families each weekly 
    A Statement of Entitlement has been emailed directly to families each fortnight 
    All staff who are undertaking actions relating to the administration of the CCS funding are registered with PRODA, including submission of enrolment notices, attendances and vacancies 
    Provider Personnel have been nominated for the school, are registered with PRODA and linked with the school 
    Any changes to Provider Personnel have been updated in the CCS Software and PRODA, including withdrawal of Provider Personnel no longer working at the school or new Provider Personnel working at the school 
    School Personnel have been nominated for the school, are registered with PRODA and linked with the school 
    Any changes to School Personnel have been updated in the CCS Software and PRODA, including withdrawal of School Personnel no longer working at the school or new School Personnel working at the school 
    The PRODA Device is reactivated every 6 months 
    Any changes to a person’s Working with Children Check status will be notified to the Department of Education, Skills and Employment within 7 days 
    A review of Provider or School Personnel will be conducted on a regular basis to ensure the person continues to be a fit and proper person   

    RECORD KEEPING AND NOTIFICATIONS
    Records are kept for any complaints, including complaints relating to fees or CCS payments 
    Records are kept for evidence of Additional Absences 
    Records of invoices and Statement of Entitlements are kept 
    Records relating to a notice regarding a child at risk and ACCS applications are kept 
    CCS Application records are kept   
    Records relating to Provider and School Personnel are kept, including police checks and working with children checks 
    Register of care for FDC Educators are kept 
    Any changes to Provider or School Personnel are communicated to the Department of Education, Skills and Employment (DESE) within 7 days 
    Any changes to school operations are communicated to the DESE within 14 days 
    The DESE has been notified of the cessation of operations no later than 42 days’ notice or within 24 hours ceasing if circumstances are beyond the providers control 
    Changes to school contact information have been communicated to the DESE no later than 30 days 
    The DESE has been notified within 24 hours if the school enters administration or liquidation 

     

    TIP-OFF LINE

    Information about any potential breach of Child Care Subsidy can be provided anonymously by contacting the Department of Education, Skills and Employment’s tip-off line on: 1800 664 231 or in writing through tipoffline@dese.gov.au 
     

    SOURCE

    Australian Standard for Fraud and Corruption Control, AS 8001-2008 
    Australian Children’s Education & Care Quality Authority. (2014). 
    Australian Government Department of Education, Skills and Employment.  
    dese.gov.au/early-childhood  
    Australian Government Department of Education, Skills and Employment. CCS Provider Handbook  
    dese.gov.au/resources-child-care-provider...  
    Australian Government Department of Education, Skills and Employment. Child Care Financial Integrity Strategy. (2019). 
    Education and Care Services National Regulations. (2011).   
    Guide to the National Quality Framework. (2017). (Amended 2020).