The Envoy Financial mobile app is a mobile software application for us to use cutting edge technology and finding ways for innovation and creative solutions to your retirement needs. 

A mobile app is downloadable to your mobile device and is ideal for frequent and repeated use. It provides a quick view to your retirement account and enable you to evaluate your investment performance. The regular website provides extensive information about your retirement account, which is helpful for all participants, especially first-time user to check your retirement goals daily or periodically. We encourage our participants to use all available resource provided to you by Envoy Financial to achieve your future funded ministry’s goals. 

There is no cost to our participants. It is a way for us to show our appreciation for your continued support and trust. 

• iOS 11 and above
• Android KitKat (4.4) and above
• The mobile app is not tailored for iPad and Android tablets but can be used on these devices. The app is not supported on wearables (i.e Apple Watch)

The app can be downloaded from iTunes for iOS and Google Play for Android. Please search for the word “Envoy Financial.” 

Yes. The app uses same security as the web portal, and it is signed using Fidelity National Information Services (FIS, one of the fortune 500 Fintech companies) to publish to the app stores. It us using HTPPS with TLS 1.2 encryption for all traffic from app to server. 

• The dashboard tab displays three widgets: Balances, Contributions, and Personal Rate of Return.
• The balances tab has four views: total balances, balances by investment, balances by source, and balances by loan (if applicable for the plan).
• The savings tab provides information about savings rates and allows for contribution rates change.
• The performance tab provides current invested products and their performances.

Some processes such as web enrollment, investment changes, and personal information updates are not supported within the app. Other features may be upgraded with the next app updates. 

Push notifications are only available for participants who install the mobile app. The option is by default and will allow you to receive time-sensitive information, updates, and news for your retirement plan. You can turn off the option anytime. 

If you are a participant in our retirement plan(s). You may install and use the mobile app. 

Yes. If you are a new participant, please complete your login credential, enrollment, and contact information using envoyfinancial.com/account-login. Once you have completed this step. You may download and use the mobile app. 

Yes. Users will be able to view and select the plan(s) within the app. 

The app is available for your 401(k) and 403(b) retirement plans only. 

The app uses UI accessing the APIs on the web servers; it is, therefore, updating throughout the day for the most current information. 

If you are having any issues, please email to clientservices@envoyfinancial.com and include the following information:

• Type if device
• OS Version
• Steps to reproduce the problem and description of the problem