How do I submit Windows Event Viewer logs?
support.proclaim.logos.com/hc/en-us/articles/19864669699...
You may be asked by a Proclaim support team member to obtain your Windows Event Viewer logs.
Note: Windows Event Viewer logs are separate from Proclaim log files, and are helpful in diagnosing problems which are not detailed in Proclaim logs.
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1Get the Logs
To get the Window Event Viewer logs:
- Open the Windows Start menu.
- Type eventvwr and press Enter to open Windows Event Viewer.
- In the lefthand pane, select Windows Logs and Application from the list. Search for any instances of Proclaim by clicking the binoculars icon on the right.
- Select all instances of Proclaim (there may be more than one). To select multiple files, press and hold Cntr and click each file until all files are selected.
- Right click the selected file(s) and select Save Selected Events…
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