Facility Emergency Answers

    **List of 3rd Party Contractors for Systems Maintenance**
    Campus Daily Operations
    Burglar Alarm &Fire Alarm:
    IPS Central Station Monitoring ‭(855) 794-0250‬
    Burglar Alarm Account number: 6B0061
    Password: Angel
    Fire Alarm Account Number: S18636
    Fire Alarm Atrium Panel silence password is 2222, Up Arrow. If a pull station was pulled, it must be reset by hand before the alarm will stop. After it is reset the control panel must be reset as well by pressing the reset button.


    Fire Alarm Equipment & Fire Sprinkler System Service/Repair:
    IPS Integrated Protection Systems: 513-631-5505 ask for service department 8am-4:30pm CHPC account # 10496 (Service call minimum charge, working hours $320.00, after hours $960.00) Warranty work is no charge. Alarm IPS Technician direct cell number: Sam Freeman 513-508-6648

    Snow Removal:
    Owner - Logan Vollhardt: 513-802-8476

    HVAC or Plumbing: Call DeBra-Kuempel
    Michelle Combs is our account scheduler, Direct line: 513-527-8074

    Electrical:
    The Osterwisch Co.
    John Lindeman
    Cell phone: 513-659-9606

    Network or Landline Telephone:
    PowerNet Global, Network Operation Center:
    NOC: 513-645-4900

    Cameras, Locks or Doors:
    Cinema sounds, Tom Nagel
    513-521-8800
    Technician: Mat Lawson 513-497-3233

    Garden Tractor:
    Bud Herbert Motors, John Deere Dealer:
    513-541-3290 – John Herbert

    Trash Pickup:
    Rumpke: 513-742-2900

    **List of building emergency water shut off locations:**

    Sanctuary:
    Basement closet on west wall (Hamilton Ave), behind right hand door.
    This has one labeled valve which must be turned 90°

    Office/Activity:
    Basement mechanical room on north wall (wall opposite hall door entry) behind hot water heater.
    This has one labeled valve which must be turned 90°

    Learning Center:
    Basement mechanical room, north wall between the two boilers.
    This has two labeled valves which must be turned 90°

    Care Center:
    Basement South Wall of East Room (turn left at bottom of stair. Open paneled wall for Gas and Water valves

    Salvia: Basement East Wall (Salvia side) north corner

    To reset the LC HVAC controller reboot the Top Device, Optiflex BACnet Integrator by switching off on the top edge of the device for 2 minutes before restarting.


    If you still have a question, we’re here to help. Contact us