ShipCalm | Customer Knowledge Base

    CS - Add ShipCalm as Full Access User in ShipStation

    This process will outline 'How to add ShipCalm as a Full Access user in ShipStation'

    If you have any questions or concerns while performing this procedure, please do not hesitate to reach out to your Onboarding Specialist or Customer Success Manager.

    Updated: 6/23/2020
    1. 1

      Add ShipCalm as a Full Access User

      Select 'Account Settings' (Wrench Icon in top right)
          ---> Select 'Account' (Left Sidebar)
              ---> Select 'User Management'
                  ---> Select '+ Add User Account'


      Create New User - Enter the following:
      Note: Your 'companyname@shipcalm.com' email will be provided by the Onboarding Specialist in the accompanying email. If unsure, please contact the Onboarding Specialist or Customer Success Manager at ShipCalm.

      • Username: companyname@shipcalm.com
      • Full Name: ShipCalm
      • E-mail: companyname@shipcalm.com

    2. 2

      Give Full Permissions to ShipCalm User

      1. Go to 'Permissions' Tab
      2. Check all boxes
        • May need to scroll down in order to check 'Shipping'
      3. Select "Save"
    3. 3

      Notify your Onboarding Specialist

      After creating your ShipStation Account and adding ShipCalm as a user, please notify your Onboarding Specialist to continue to the next step in the Onboarding process

      Thanks!
    4. 4

      End