signin.shipstation.com/login

1. Open ShipStation Settings - Wrench Icon in Upper Right
2. In the Shipping tab, locate 'Selling Channels'
3. Select 'Store Setup'

On the Store Setup page, select 'Connect a Store'

Here is where all of the selling channels and marketplaces are listed that can be connected to ShipStation.

Select the option for 'Amazon'

How-To Connect Amazon to ShipStation

Follow the instructions on the screen in order to complete the process.

You will be prompted to log in to your Amazon account and download the ShipStation App / Plug-In to retrieve the necessary information.

Necessary Information:

• Amazon Order Source
  • This will be from what Amazon Store the orders will be coming from
    • Amazon.com
    • Amazon.com.au
    • amazon.ca
  • i.e. Amazon.us for the United States, Amazon.ca for Canada
• Product Identifier
  • 'Use SKU'

Select 'Connect'

You will then be asked to log in to your Amazon account to confirm the link between Amazon and Shipstation.

When fulfilling FBM specific orders in ShipStation, it is very important to only be importing FBM orders and not FBA Orders as well.

FBA stands for 'Fulfilled by Amazon' and any FBA order will be taken care of by an Amazon Fulfillment Center

In order to confirm this setting is selected navigate to 'Settings'


In Settings, navigate to 'Selling Channels' on the left-hand column


On the 'Selling Channels' page, select the store for Amazon and select the three-dots and then 'Edit Store Details'

Then select the option for 'Edit Amazon Settings' under the Amazon Connection Settings at the bottom of the screen.
On this page, confirm that the setting is not selected for 'Import FBA Orders'

Please do not hesitate to reach out to help clarify any steps in this procedure.

Thanks!