ShipCalm | Customer Knowledge Base

    SC | How to Perform a Manual Inventory Sync with Shopify

    The Inventory Sync between InfoPlus and Shopify is configured and managed on the Shopping Cart Connection table within InfoPlus

    A manual inventory sync can be completed in two (2) ways:
    1. For ALL ITEMS on the Shopping Cart Connection table in InfoPlus
    2. For SPECIFIC ITEMS on the Item Table in InfoPlus
    1. 1

      Sync ALL Items or SPECIFIC Items?

      Are you wanting to sync ALL items or SPECIFIC items with Shopify?
      Answers
    2. 2

      Navigate to Shopping Cart Connection Table

      Shopping Cart Connection Table


    3. 3

      Filter by LOB attempting to Sync

      Note: If the LOB is not showing in this table, then ShipCalm does not have an Inventory Sync setup and one will need to be set up to activate inventory syncing.
      • Reach out to your personal ShipCalm email to create a support ticket on this topic to establish the inventory sync between Shopify and InfoPlus.
        • 'customername@shipcalm.com'

    4. 4

      Select Shopify Store / Warehouse to Sync

      Note: There is a Shopping Cart Connection for EACH warehouse.
      • If you need to SYNC ALL items, be sure to select BOTH of the Shopping Cart Connections to sync inventory for both warehouses.

    5. 5

      Run Action: Export Inventory

      After the Shopping Carts have been selected in the table, use the Actions dropdown menu and then select 'Export Inventory' under the Processes section.

    6. 6

      Submit the Actions Process

      InfoPlus will run through all of the SKUs on the Item table and check to see if there are any SKUs that require an inventory update.

      Once the check of all items has been completed there will be a screen that will show which SKUs require an Inventory Update and what that update will be (NEW QTY).
      • GREEN = SKUs that will have inventory updated in Shopify
      • YELLOW = SKUs that DO NOT require an update because InfoPlus and Shopify have a positive quantity
      • RED = SKUs that DO NOT require an update because the inventory quantity is ZERO



      Select SUBMIT on this page above and the system will submit all of the changes to be made (GREEN) to Shopify and the inventory will be updated!


      Next step 12: End
    7. 7

      Navigate to Item Table

      Item Table in InfoPlus
    8. 8

      Filter by SKUs wanting to Sync

      To sync specific SKUs we will need to filter the Item Table using the filter options at the top of the table. These filters can be by:
      • LOB (Line of Business)
      • SKU
      • Item Description
      • etc.


    9. 9

      Select / Highlight SKUs wanting to Sync

      After filtering the Item table, select the SKUs that you want to specifically sync with Shopify.


    10. 10

      Run Action: Push Shopping Cart Inventory Levels

      After the specific SKUs are selected, use the Actions dropdown menu and then select the option for 'Push Shopping Cart Inventory Levels'


    11. 11

      Submit the Review of the Shopping Cart Connection

      InfoPlus will run through all of the SKUs that were selected on the Item table and check to see if any SKUs require an inventory update.

      Once the check of all items has been completed there will be a screen that will show which SKUs require an Inventory Update and what that update will be (NEW QTY).
      • GREEN = SKUs that will have inventory updated in Shopify
      • YELLOW = SKUs that DO NOT require an update because InfoPlus and Shopify have a positive quantity
      • RED = SKUs that DO NOT require an update because the inventory quantity is ZERO


    12. 12

      End