ShipCalm | Customer Knowledge Base

    CS - How-To Add ShipCalm as a User in ShipStation

    This process will outline 'How to create a user account for ShipCalm in ShipStation'

    If you have any questions or concerns while performing this procedure, please do not hesitate to reach out to your Onboarding Specialist or Customer Account Manager.
    1. 1

      Add ShipCalm as a Full Access User

      Select 'Account Settings' (Wrench Icon in top right)
          ---> Select 'Account' (Left Sidebar)
              ---> Select 'User Management
                  ---> Select '+ Add User Account'



      • Username: companyname@shipcalm.com
      • Full Name: ShipCalm
      • E-mail: companyname@shipcalm.com

      NOTE: Your 'companyname@shipcalm.com' email will be provided by the Account Manager in the Onboarding Email. If unsure, please contact your Account Manager at ShipCalm.

    2. 2

      Give Full Permissions to ShipCalm User

      1. Go to 'Permissions' Tab
      2. Check all boxes
        • May need to scroll down in order to check 'Shipping'
      3. Select "Save"
    3. 3

      Notify your Account Manager

      After creating your ShipStation Account and adding ShipCalm as a user, please notify your Account Manager to continue to the next step in the Onboarding process

      Thanks!
    4. 4

      End