SC | ShipCalm SellerCentral Access and Permissions
This is the process to add the permissions that are necessary for ShipCalm to begin fulfilling to Amazon.
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1Login to your Amazon Seller Central Account
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2Navigate to 'User Permissions'On the home page, locate the 'Settings' dropdown
This dropdown will have the 'User Permissions' tab near the bottom to access.
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3Select 'Manage Permissions' for ShipCalmOnce Shipcalm has accepted the invite, the name will show up in the 'Current User' area.
There, you can manage the user’s access to your account by clicking the 'Manage Permissions' button
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4Set 'Inventory' to 'View & Edit'You will need to set all 'Inventory' permissions to 'View & Edit'.
- This allows us to add shipments and resolve issues we may run into with products.
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5Set 'Manage Your Cases' to 'View & Edit'You will also need to set 'Manage Your Cases' permissions under the 'Settings' tab to 'View & Edit'.
- This provides us with the ability to contact Amazon with issues such as refunds for shipping charges if needed.
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6Set 'Marketplace Appstore' to 'View & Edit'You will also need to set 'Marketplace Appstore' permissions under the 'Settings' tab to 'View & Edit'.
- This provides us with the ability to troubleshoot the connection between ShipStation and Amazon Seller Central.
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7'Save' Permission SettingsOnce you are done selecting the permissions that you wish to grant, click 'Continue' to save and confirm the permissions granted.
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8Contact your Customer Success ManagerAfter completing the process of providing ShipCalm with access to Amazon Seller Central, please contact your Customer Success Manager on the next steps.
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