Job Description - Director of National Fleet & Logistics

Major Areas of Focus

The Director of National Fleet & Logistics (DNFL) is the key leader responsible for overseeing the management of our national equipment and vehicle fleet. This role encompasses the entire asset life cycle, including capital planning, delivery, maintenance, remanufacturing, and disposal. The DNFL directly oversees all requests related to new fleet acquisitions, fleet transfers, disposals, and heavy maintenance projects. The primary objective of this role is to ensure the fleet operates efficiently and safely, maximizing its lifespan to minimize costs to the company.  

The DNFL manages the Home Office "Fleet" business unit, which owns all equipment and vehicle fleet master leases and notes. When fleet assets are assigned, the Fleet business unit will back-charge each service center accordingly. These back charges will also cover any relevant labor, logistics, and hauling costs incurred by the Home Office Fleet (HOF) for fleet-related expenses. Preventative maintenance programs, installation and replacement of wearable parts, and light repairs are handled at the service center level and are not directly managed by the DNFL. However, the DNFL may review these activities for compliance since they impact the fleet life cycle.  The DNFL works closely with the Director of Home Office and Director of Operations. 

Essential duties and responsibilities include the following. Other duties may also be assigned.

Operations

• Hiring, training, and managing all HOF Fleet employees, including managers, administrators, mechanics, CDL drivers, and technicians.
• Owner of Samsara telematics platform.
• Owner of Fleetio maintenance software.
• Owner of OMNIA fleet records.
• Maintain and oversee master logistics scheduling, including transferring or delivering equipment, vehicles, and materials for internal clients. 
• Manages all internal and external hauling, heavy trucks, and drivers. 
• Manages heavy repairs, fabrication, and overhauls at the regional fleet management centers. Ensures mechanics are working efficiently and maintains a production schedule for all teams. 

Safety, Security, Compliance

• Ensure HOF drivers are appropriately licensed and trained to load, haul, and deliver materials, equipment, and vehicles to our internal clients.
• Oversee and deploy timely fleet operation and maintenance safety training programs and initiatives to our business units for implementation by our operations leaders.
• Create and sustain programs documenting efforts to maintain manufacturer safety features on all equipment and vehicles. 
• Manages and ensures the proper implementation of the Asset Inventory Audit Procedure in accordance with company policy. This includes overseeing regular audits to verify asset accuracy and maintain up-to-date records.
• Maintain and oversee master preventative maintenance programs for all fleet assets.
• Builds, implements, and leads training initiatives for service centers and operations personnel, focusing on preventative maintenance practices, light repairs, and proper equipment use. 
• Ensures that each Service Center has the proper security screens to alert local managers if an asset leaves an authorized laydown area or job site without permission, such as in the case of theft. 
• Conducts onsite inspections of service centers, laydown yards, and job sites to ensure compliance with fleet-related company policies and standards. Following these inspections, the DNFL provides verbal or written guidance to operations leaders on any corrective actions to address non-compliance or areas needing improvement. 

Planning

• Works closely with sales and operations leaders to identify fleet needs for the upcoming fiscal year. Whenever possible, new fleet is ordered in advance, many months before the new fiscal year begins, taking into account any planned disposals or overhauls that may be scheduled. 
• Works with HOF-approved strategic suppliers to plan and purchase equipment and vehicle assets. 
• Builds, maintains, and tracks a comprehensive fleet life-cycle strategy to ensure that our fleet operates efficiently in the field. This strategy aims to prevent the fleet from becoming cost-prohibitive to operate or unsafe. 
• Manages strategic suppliers for fuel, lubricants, fast-moving parts, branding, and ancillaries. Approves purchasing programs and implements them with operations leaders.

Leadership

• Cares about people and helps them to grow and achieve their personal goals.
• Maintains a visible and strong presence at our service centers, division satellites, and job sites.
• Is a professional steward of company initiatives, policies, and priorities as set forth by ownership.
• Always preserves and promotes the Chain of Command.
• Ensures that all subordinates are closely adhering to company policies.
• Participates in and drives the principles of the ECF Egress Standard and the ECF Ingress Standard.
• Develop and mentor personnel by ensuring that APR and MPR performance review programs are on schedule and effectively implemented.

Financial

• Builds draft annual operating budgets with the company Controller and submits them for approval.
• Builds monthly live budgets with the company Controller and submits them for approval. 
• Manages the division’s P&L and ensures that all business units are accurately back-charged for fleet and logistics resources deployed for their benefit. 
• Responsible for purchasing goods, services, and materials in line with budgets.
• Manages the global inventory of our fleet assets.
• Completes all appropriate internal documentation related to purchasing procedures.
• Drives efficiency with HOF-based repair, maintenance, and hauling services for our internal clients. 

Facilities

• Is directly responsible for all facilities and fleet belonging to the division.
• Ensures the facilities and fleet are clean and orderly within ECF 5S standards.

Human Resources

• Follows company policies and ensures that team members obey all safety, quality, and excellence policies and guidelines.
• Drives recruiting, the hiring process, and the development of team members.
• Manages job hours and ensures that adequate staff is available to meet the needs of assigned projects.
• Follows and administers appropriate disciplinary protocols that apply to subordinates.
• Ensures that all branding and uniform compliance are always in order.
• Works closely with Home Office human resources.

Image Control

• Ensure assigned fleet, personnel uniforms, grooming, facility cleanliness, and job sites meet our Home Office standards of professional image.
• Conduct etiquette, behavior, and professional standards training to all subordinates.
• Ensure that all personnel observe safety standards during working hours, at job sites, in public places, in transit, and at branch facilities, and the general public clearly see such standards.

 Technical Skills Required

1. Bachelor's Degree or 10 years of in-industry operations experience.
2. Proficiency with Microsoft Windows OS, O365 applications, and Google Enterprise applications.
3. Able to efficiently type and compose letters, emails, and written directions.
4. Must possess a Class A CDL license.
5. Must be a skilled heavy equipment operator.
6. Must have a minimum of 10 years of commercial-industrial snow removal experience. 

Language Skills

While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information, and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work. Proficiency in English is required, and the ability to speak fluent Spanish is highly beneficial. 

Physical Demands

The employee is frequently required to stand, walk, and sit.  The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 60 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Long working hours are required for emergency, urgent response, or winter storm management operations.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.  The noise level in the work environment is usually moderate.

Travel & Development  

This role requires extensive travel multiple times a month to our national footprint of service centers and job sites.

Security

The employee may not use illicit drugs during their employment with ECF. ECF operates in several high-security environments which require individuals who can pass security background checks. The employee must pass security background checks that meet our underwriting standards. The employee must have a valid driver's license and driving record that meets our underwriting standards. We reserve the right to reject an applicant or terminate an employee whose criminal or driving record fails to meet our underwriting criteria. 

The above statements describe the general nature and level of work being performed by people assigned to this job family chart.  They are not intended to be a comprehensive list of all responsibilities, duties, and skills employees require in this job family series. Other duties may be assigned as needed.