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Job Description - Brand & Media Coordinator

Major Areas of Focus

The Brand & Media Coordinator (BMC) oversees all of the company's social media platforms, company website, and associated content. The BMC oversees or participates in content creation. This includes shooting still and video images, post production editing, and posting. The BMC works closely with contractors and internal clients. 

  • Responsible for regular content across all social media platforms and the corporate website
  • Creates and edits content
  • Coordinator of special media related projects
  • Reports to the Director of Home Office

Essential duties and responsibilities. Other duties may also be assigned.


  • Supports the team throughout the production process, which may include finding interview subjects, creating graphics, and presenting to ECF leadership
  • Able to sustain and guide creative process
  • Manage company social media platforms, LinkedIn, Twitter, Instagram, Facebook
  • Manage all written, graphic, still image, and video content on the corporate website
  • Actively participate in video strategy and planning sessions
  • Produce, capture, and edit video content
  • Assists in developing interview questions and storyboards
  • Determines what camera equipment is necessary and obtains equipment
  • Transports, sets up, and operates various production equipment including cameras, audio and video recorders, lighting equipment, props, and microphones for location and studio production
  • Operates and maintains proper levels and calibration of cameras, audio and video recorders, and other production equipment
  • Identify strategy for production, post-production, and delivery resources, tools, and equipment necessary for the development of learning materials
  • Collaborate with internal clients on creative approaches to projects to meet objectives: articulating the production process and expectations, communicating issues, providing status updates, and suggesting appropriate methods for improvement
  • Maintains video library
  • Oversee and support third party contractors booked for projects and events

Skills & Qualifications

  • Bachelor's degree and two years of relevant experience or combination of education and relevant experience. Degree in film, television, graphic or motion design, or related field preferred.
  • Advanced technical experience using video equipment, editing software, and/or digital media control software. 
  • Knowledge of 2D and 3D compositing and visual effects with software such as After Effects is a plus.
  • Strong knowledge in production techniques including videography, compression, and file delivery and other production formats.
  • Broad knowledge of all aspects of broadcast quality productions, including field and studio camera, lighting, sound, and editing. 
  • Skilled knowledge of green screen production techniques.
  • Understanding of online video environment and online distribution.
  • Ability to adapt equipment setup and provide alternative setup or workarounds if necessary.
  • Ability to manage a variety of simultaneous projects within tight deadlines, excellent organizational and time management skills.
  • Excellent interpersonal skills, mature judgment, and diplomacy required to interact effectively with and provide customer service to a broad audience.
  • Ability to work independently as well as effectively in a collaborative team environment.
  • Experience in planning, coordinating, and executing archival digitization projects.

Language Skills

While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information, and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work. Proficiency in English is required, and the ability to speak fluent Spanish is highly beneficial. 

Physical Demands

The employee frequently is required to stand, walk and sit.  The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 60 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Long working hours are required for an emergency, urgent response, or winter weather storm management operations.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to shops and facilities that have moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.  The noise level in the work environment is usually moderate.

Travel & Development  

Regular travel will be required to various company-owned facilities, client offices, and events for media production. 

Security

The employee may not use illicit drugs during their employment with ECF. ECF operates in several high-security environments which require individuals who are able to pass security background checks. The employee is required to pass security background checks that meet our underwriting standards. The employee is required to have a valid driver's license and driving record that meets our underwriting standards. We reserve the right to reject an applicant or terminate an employee whose criminal or driving record fails to meet our underwriting criteria. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart.  They are not intended to be a comprehensive list of all responsibilities, duties, and skills required of employees in this job family series. Other duties may be assigned as needed.