Created With
Mandated Reporting SOP
(Board Policy)
Mandated Reporter Tips
DCFS Investigation SOP
1
Abuse or Neglect
You have reason to believe that child abuse or neglect has occurred (ex: child disclosed to you or you recognize sighs of child abuse/neglect)
Reports can also be made online at
dcfsonlinereporting.dcfs.illinois.gov/
or by calling 800-252-2873.
Attachments
Signs-of-Child-Abuse-Neglect.pdf
2
Report Information
Organize information for your report
Checklist for Mandated Reporters
3
Call DCFS
Call the hotline
800-252-2873
4
Hotline call
Call process
Answers
Intake worker is available to take your call
A call back process is initiated
5
Case Reporting to DCFS
Answers
Hotline worker accepts your report
Hotline worker determines a report is not warranted
6
Supervisor
Notify your supervisor that you made a call to DCFS
7
Investgation
If the case if taken the investigation begins within 24 hours
8
Written reporting- Cants 5
Written confirmation
of the report is documented and sent within 48 hours to the local DCFS office
9
Allegation
Investigator determines if the allegation is serious/safety concern for the child
10
Interview
Investigator interviews you, family members, and other potential witnesses
11
Decision
Investigator finds credible evidence that the perpetrator committed the child abuse/neglect
Answers
Yes case is indicated
no unfounded
12
Findings
Indicated findings sent to the school (report is confidential and is included in the temporary school record)
13
Follow Up Letter
Mandated reporter will receive a letter informing you of the findings on a case you report
14
End